We’ve changed our registered address

Hey WeSwappers,

We’ve made a change to our Terms and Conditions we need to tell you about. In response to the covid-19 crisis, we’ve moved out of our original office in North London to go fully remote so have changed our registered address in our T&Cs.

There’s a bit more info below, but if you need to post anything to us or list our address anywhere, please note our new registered address:

WeSwap.com limited
85 Great Portland Street

Is this the new WeSwap office?

It is not. In March this year, we made the decision to go completely remote in response to the Covid-19 crisis and while we’ve all been working from home we’ve moved out of the original WeSwap HQ in North London.

This move was in motion long before the pandemic, but as we’ve been working at a reduced capacity during the pandemic the hunt for a new HQ was temporarily put on hold.

As the world is starting to move again and we’re slowly but surely ramping back up, the hunt will be back on soon enough and once we’ve settled on a new home we’ll let everyone know.

Where are WeSwap staff working?

We’re all still working remotely in kitchens and cafes across the world. As always, we’re monitoring the situation closely. Once we’ve found a new home and we think it’s safe for our staff to return to work, we’ll make an announcement.

What if I’m not happy with this?

We know some of you might have concerns about us working remotely, but we’re as committed as ever to providing you with the best service we can.

However, if you’d like to cancel your WeSwap membership, you can contact us by clicking here and we’ll shut your account and return any funds in your account to you.

What if I have no problems with you working remotely?

Then you don’t have to do anything at all. Just sit tight. We’ll be back at full capacity soon enough, ready to help you with all your holiday needs.

WeSwap and the WeSwap logo are trademarks of MK Fintech Limited trading as WeSwap.com. The WeSwap card is issued by Monavate Limited, pursuant to license by Mastercard International. Mastercard is a registered trademark of Mastercard International Incorporated. Monavate Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services (FCA Register reference 901097). For further information, please visit weswap.com/legal
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