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🎉 Now spend worldwide with WeSwap! 🎉

Travel March 13, 2018

steph

So far, 2018 has been pretty amazing. We’ve released two huge new features to the apps, we’ve taken home a really exciting award and things are in no danger of slowing down, because… Drum on EmojiOne 3.1

As of today, you can now whiz around the whole world with your WeSwap card. Yes!

WeSwap now works in any country, anywhere, wherever the Mastercard® Acceptance mark is displayed. Can we get a high five?

How does it work?

As well as being able to swap into any of our 18 existing currencies, you can now also use your home balance to spend almost anywhere in the world – from Fiji, to the Philippines, to Paraguay – and we’ll convert it for you on the spot. *stadium cheer*

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All you need to do is load up your card with your home currency and spend. As it’s an instant conversion, the fee is the same, transparent 2% fee as our instant swap. Simple.

For anywhere that uses one of our existing 18, you can either load up in ££ and go – or continue to swap in advance to get the best rates. This also means if you happen to forget to swap for any reason, your card will still work as long as you’ve got a balance in your home currency.

We hope this makes it easier to take your WeSwap card on even more journeys abroad. We seriously can’t wait to hear what you’ll get up to.

How do I see these transactions in my app?

They’ll all be listed clearly under your GBP wallet. When you spend in one of our non-wallet countries, the money will be deducted in GBP from your main wallet, and you’ll clearly see the fee in your activity list.

Is this better than using my bank card abroad, or getting cash from a bureaux?

In a word – yes. Most bank cards charge at least 3% for overseas transactions, not including any ATM fees or transaction fees, and the mark up on cash is typically even more than that. We’ve crunched what this means in real terms for you below, using Thai Baht for comparison.bht_graph-01

These rates were checked on provider websites 10.03.2018 at 13:20.

You also don’t need to carry all those notes around with you, which is handy when exploring the unknown 👍

What happens if you have money in your home currency AND a foreign currency?

It will use the official foreign currency first, provided it’s among the ones we support and you have funds. Otherwise you will be charged in your home currency.

What if you don’t have enough foreign currency for the transaction – can it use both in one transaction?

One transaction will never be split into two currencies, so if you don’t have enough in your currency wallet it will be taken from your home currency instead. And obviously, if there isn’t enough in either, the transaction will decline. 😊

Do I need to update the latest version of the app to get this?

No, you don’t – it’ll automatically work with all versions. But we always recommend updating to the latest as we’re reacting to feedback and generally making things better.

Finally, a huge thanks to all our employees and community members involved in testing this release around the world. We couldn’t have done it without you! 

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Know a friend who’s going abroad? Share the good news!

[socialpug_tweet tweet=”The WeSwap travel card now makes currency exchange cheaper worldwide 🌍💳”]

Tell us – where will you be going with WeSwap this year? Let us know on our Facebook and Twitter pages, we can’t wait to hear what you’ll get up to!

With ❤️, The WeSwap Team

 

60 comments

Wally James

14 March 2018

Going Thailand in 2 weeks for 2 weeks, would like more examples of WeSwap compared to Post office currency cards or notes please

steph

14 March 2018

Hi Wally, Sure thing. A quick look at the Post Office cash rate shows that today they're offering £ = THB40.7750. That is 6.3% more than the base rate (as per xe.com), so they're 4.3% more expensive than our 2%. :) Or to put it another way, at The Post Office, spending £500 would get you THB20,387. Using WeSwap, after our fees, spending £500 would get you THB21,327.94 = THB940 more. On the travel money card, they don't seem to display their rates for THB on their page which makes it very difficult to know! All the testing and user feedback we've had so far suggests they've found WeSwap quite substantially better value, if that helps at all. Sorry I couldn't do more here. Either way, hope you have an amazing trip - and if you're interested in using WeSwap, you might want to check out this competition we're running ;)

Emerson Garcia

14 March 2018

Only thing missing is to be contactless

steph

14 March 2018

Hi Emerson - as it happens, we're rolling out contactless as we speak. If you email [email protected] our team will talk you through what you need to do to get one ;)

Peter Newman

14 March 2018

Great! Next upgrade that would be really helpful for me would be the ability to upload in USD. Any idea when that could be available?

steph

14 March 2018

Hi Peter, No ETA I can share yet but it's on our radar, promise! We'll be sure to let you know when it's introduced.

Issam

14 March 2018

That is great news. But does it work in Egypt? and will i get Egyptian pounds from cash points? Any bottom or top cash limits?

steph

14 March 2018

Hey Issam, Yes - this means your card will now work in Egypt and you can withdraw Egyptian pounds. You can double check all our limits here . Hope that helps!

Sally Holmes

14 March 2018

Is there a creditcard I use Can you withdraw from it

steph

14 March 2018

Hey Sally, Yes, the WeSwap card is a prepaid card you can use to spend all over the world :) There's more information about how it all works over on our website, or give us a shout at [email protected] if you have any other questions.

Steve Barker

14 March 2018

Will you introduce more wallet countries like Oman and India?

steph

14 March 2018

Hi Steve, That's definitely the plan :) No ETA yet but we'll certainly keep you updated.

Jackie Lewin

14 March 2018

Brilliant news I had problems last year in Malaysia this would have been so good.

steph

14 March 2018

Thanks Jackie, we're really pleased too - hopefully we can help on your next trip out there!

Rhona McMahon

14 March 2018

Amazing. This card just keeps getting better and better. Thank tou

steph

14 March 2018

Really glad to hear you think so Rhona - cheers! Do keep the feedback coming :)

Mathanaan Yogan

14 March 2018

INR please

steph

14 March 2018

Hey Mathanaan, yep! This update means you can now spend in India and withdraw Rupees from a cash machine - plus anywhere else you want to go in the world :)

Clare Connor

14 March 2018

Off the Australia in 2 weeks & will be taking my card. The best thing ever.

steph

14 March 2018

Hooray! Great to hear, thanks Clare. Do let us know how your trip goes, and send us some pics!

Susan Pennell

14 March 2018

Are you now doing Icelandic króna? You weren’t at the time I went to Iceland in January this year?!🙁

steph

14 March 2018

Hi Susan, That's right, your card will now work in Iceland. So sorry we weren't able to help last time! There's always the next trip though?

Carme Codony

14 March 2018

That sounds great, going to Russia in two weeks time! Would it work there? Thanks

steph

14 March 2018

Hi Carme, Yep! Russia and worldwide :) Also *cough cough* you might want to take a look at the little competition we're running too - you might be the first!

Bill

14 March 2018

I appreciate being able to change the funds from one wallet/currency to another wallet/currency. What would be great is if I could transfer funds (in a selected currency) from my card to another WeSwap card holder (such as my spouse or other family member). Any plans for this to be offered?

steph

14 March 2018

Hi Bill, This is brilliant to hear, because card to card transfers is pretty much next on our roadmap. Stay tuned!

Nigel

15 March 2018

Hi Can my family in Australia get a card, which I will be able to transfer money to in Oz Dollars (soon I hope).

Prasad

14 March 2018

If I am set up for life time free swaps, will there be charge for instant conversion using the card in extended destinations?

steph

21 March 2018

Hi Prasad, Yes, I'm afraid we do still need to charge for these transactions as they are more expensive for us right now. Congrats on the free swaps though!

Alan

14 March 2018

Can I use my card in Bulgaria to obtain Leva

steph

15 March 2018

Hi Alan! Yes you can. To use your card in Bulgaria, load your account with ££ and spend or withdraw when you get there. Your card will convert it for you on the spot. Hope that helps!

Stella

14 March 2018

Hi, Will I be able to use my we swap card in India?

steph

15 March 2018

Hi Stella, yep :) The card now works everywhere. For India, just load up in £ and spend or withdraw - your money will be converted on the spot. You can see how this looks in the app above. Hope that helps!

Harry

14 March 2018

I'm off to the Caribbean. They charge me in US Dollars. My card is loaded in dollars so will it treat the purchase as a USD purchase or a Caribbean dollar purchase?

steph

15 March 2018

Hi Harry, Thanks for the great question. The best thing to do is to use your GBP balance. Although a lot of Carribbean prices are in USD, it's not the official currency of the country, so you might have issues using USD on your card there. To be safe we'd recommend using your home balance. If you have any other questions around this, do give our team a shout at [email protected] and they can reply in detail :)

James D

14 March 2018

This is good news, but how will we know what the ATM limit is for each country? By that I mean how much of a certain currency, say Thai Bhat or Omani Rials do we need to withdraw from a ATM so that we don't get charged additional fees?

Martin

14 March 2018

You use Thai Baht as an example, but the last time I was in Thailand all the Thai banks charged foreigners (note, not locals) a whopping ATM fee of 180 to 200 THB (4.10 to 4.60GBP) for each transaction. Is this the case with a weswap card? If so better to take cash.

Gerard Bedell

15 March 2018

Hello Martin. You make an extreemly important point about Thai Bhat Foreigner Tax for withdrawing money. If WeSwap were to excgange money in our wallets for Thai Bhat for withdrawl as 'native currency' avoiding the financial penalties imposed on non residents, that would be a more important step forward than exchange rates. Hoping for a reply to our comments. All the Best, Gerard 🤓

Jack

14 March 2018

Does the card work in Venezuela and what are the rates?

Ed

14 March 2018

I'm going to Southeast Asia, can we use the card in Vietnam, Malaysia, Indonesia and the Philippines and converted to the local currency?

Gary Alner

14 March 2018

Hey this is fabulous news! I regularly travel to Oman, Saudi & Dubai with work, so having a single card to conduct all my transactions on now will be an immediate win. Thanks so much for getting this live WeSwap team - result!

Ian Sarsfield

15 March 2018

Hi. We will be on a Danube river cruise next month with short stops in Hungary, Serbia, Croatia and Romania. Great news that we can use our WeSwap cards for meals, purchases etc in each country - Do these new facilities also mean we can withdraw small amounts of each local currency from local ATM's (say equal to about £50) for a fixed withdrawal fee but the same FX rates?

Stuart

15 March 2018

What are the minimum and maximum withdrawal limits for using an ATM in Thailand! Thanks

Emma mcquillen

15 March 2018

I'm planning on a cruise in a few weeks. I'll stop at Jamaica, Cayman islands and cozumel. Can I use my card on the ship? not for reservations but just for purchases? Thank You!

Frances

15 March 2018

I have moved from France where my home currency was euros.. after updating address etc will it automatically be in pounds Stirling?

Farman

15 March 2018

Can I use We swap card in UAE? how does it work?

Alan

15 March 2018

Hi Steph I have American Dollars on my card can I use them to convert to Leva when I am in Bulgaria

Kah-Ho Li

15 March 2018

Can we draw money out in other countries currency if we only have money in the home currency?

Khal

15 March 2018

Is the 2% charge per transaction? So say I use my car 10 times, am I charged 2% each time?

Pete

15 March 2018

Does this work in Cuba?

Teeyah

16 March 2018

Hi Can the card be used in Singapore, Vietnam and Cambodia? Also what is the charge rate for cash point withdrawals is in home currency? Thanks

Kym

16 March 2018

Yay! This is excellent news! I'm taking this card on my around the world trip and was going to bring my cash passport (where the rates aren't as good) to use in Fiji, but now I don't have too! Thanks WeSwap!

Alex Houston

17 March 2018

Hi will I be able to use my card in China and what is your exchange rate for cny

William Miller

18 March 2018

I'm going to Croatia I see you do not deal with the kuna what is best option

Sharon Ockenden

24 March 2018

Can I withdraw currency before going on holiday, from a post office using my WeSwap card?

Laney

06 April 2018

im off to Mauritius and Dubai next week, is my best option to load GBP to my wallet (assume this is instant as no swap involved)? How quickly could you get a contactless card to me? i go in a weeks time so not sure whether to apply for one. Thanks!

Tomas

17 May 2018

Does this work in Thailand, Vietnam, Cambodia, Philippines, Indonesia and Australia? (I go to all there) ?? x

Andrew

25 May 2018

Is the cash machine withdrawal fee also 2% for any currency that is not part of the existing 18 currencies covered by WeSwap?

Jamie

31 May 2018

Does this card work in Vietnam? Currently in Da Nang. Need to use this card. Thanks.

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