🔔 Covid-19 update
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We’re currently working at reduced capacity and are using email as our main mode of contact. Please help us by heading to the Help section for our most commonly asked questions.
And make sure to keep up to date with the Government’s latest travel advice here. 🌎
Please read this “Q&A” for important information on Brexit’s impact on your WeSwap account.
Rate calculated from XE.com including WeSwap’s 1% 7-day swap fee
Did we mention it’s free?
Your card should arrive within 3-5 working days in the UK. Your card will be in a plain envelope with no WeSwap branding – this is for security – so keep a lookout for it!
GBP – pound
EUR – euro
DKK – Danish krone
NOK – Norwegian krona
SEK – Swedish krona
USD – United States dollar
CHF – Swiss franc
AUD – Australian dollar
CAD – Canadian dollar
HUF – Hungarian forint
HKD – Hong Kong dollar
JPY – Japanese yen
NZD – New Zealand dollar
PLN – Polish zloty
SGD – Singapore dollar
ZAR – South African rand
TRY – Turkish lira
ILS – Israeli shekel
WeSwap card cost: Zero. Zip. Zilch.
Swap fees: Swap between our 18 wallet currencies and pay the following fees:
7 Day Swap – 1.0%
3 Day Swap – 1.3%
Instant Swap – 2.0%
You can also use your card instantly in over 180 countries. So don’t worry if the currency you need isn’t in the app. There’s a 2% fee for these transactions.
ATM Fees: See here for all our withdrawal fees.
You may be charged fees by an ATM, so keep an eye out. They should let you know before you complete your transaction.
Lost card replacement fee: ÂŁ4.95 (or equivalent in another currency).
Refund fee: ÂŁ5 for a bank or debit card transfer.
You can only set up swaps in the app or web dashboard between 18 currencies.
However, your card can still be used instantly to spend in over 150 currencies (we call these Global Currencies). Just load your home currency wallet and use your card like a regular debit card, wherever you see the Mastercard logo. We’ll make the swap instantly as soon as you make a transaction.
You can find out more about how spending in Global Currencies works here.
We make it easy at WeSwap.
Click on the sign up button found on any of our pages or download the app.
Follow the prompts to create your account. This should only take 2-3 minutes.
Usually, we verify your account automatically. You’ll get an email with a link to click and you’re good to go.
Once verified, we’ll send your WeSwap card out. It should arrive within 3-5 working days in the UK. Your card will be in a plain envelope with no WeSwap branding – this is for security – so keep a lookout for it!
You don’t need to wait for your travel money card to start using your account. You can load and swap while you wait to put your card straight to use when it arrives.
If we’re unable to validate your account automatically, we will ask you to provide some documentation – but this is only required for a very small number of people.
