Flight delayed? Get instant compensation

WeSwap Holiday Cover offers you instant compensation, to help you out if your flight’s delayed, cancelled or if you miss a connection.

Just tell us when and where you’re going, and we’ll tell you what protection’s available for your trip. From delay compensation to lounge access while you wait.

All powered by our friends and two of the biggest names in holiday cover, Axa and Setoo.

How it works

1. Tell us when and where you’re going

Let us know your flight details and our friends at Setoo will work out what cover’s available to you.

2. Get your quote

Setoo will put together a bespoke cover policy based on your travel details and let you know how much it will cost.

3. Receive instant compensation

Setoo will be monitoring your flight. If the conditions of your policy are met, your cover (either compensation or lounge access) will be sent to you instantly.

So you can head straight to a lounge or start shopping in duty free.


    How much does it cost?

    The cost of your policy depends on your flight and is based on a number of factors. Primarily, the cost of your policy will be based on the reliability of the airline you’re flying with.

    Is the cost and policy per passenger or per booking group?

    Both are per passenger, per flight. If you’re flying in a group, you’ll need to purchase individual policies.

    How will I know if I’m going to be compensated?

    Setoo monitors all your flights and if any of your flights are late, diverted or canceled by the airline, they’ll text you to let you know your compensation is on its way. 

    Where will my compensation be sent?

    Your compensation will be sent to the same account you used to purchase the policy or you can choose where the funds will be sent. E.g. another card or a PayPal account.

    How long will it take to receive my compensation?

    Everything is immediate and automatic. You don’t have to file a claim. As soon as Setoo knows the flight is delayed, they transfer the compensation funds or let you know you can head to a lounge to wait.

Still got questions? Check out all our FAQs here

WeSwap is an Introducer Appointed Representative (IAR) under Setoo Ltd. (FRN: 765244).
Setoo Ltd is directly authorised and regulated by the Financial Services Authority (FCA), authorisation number 832644.

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